Managing today's complex, multi-tier web applications to consistently meet end-user service level agreements (SLAs) is a challenging task. In order to efficiently and proactively troubleshoot enterprise applications in production, IT operations teams require insight into the performance and availability of the application, and underlying resources.

OPNET's SLA Commander™ is an application service level monitoring solution that provides visibility into interdependent application and infrastructure components, and quantifies SLA compliance. SLA Commander™ employs synthetic transactions to monitor the response time and availability of web applications as seen by end-users, proactively alerting IT operations teams when performance thresholds are exceeded. SLA Commander integrates with OPNET's ACE™ to enable the in-depth analysis of problems that are intermittent or cannot easily be reproduced.

Test Engines synthesize transactions at regular intervals (e.g., every 5 minutes). ACE Capture Agents automatically capture network traces of problematic transactions.

Key Features

• Automated, around-the-clock application monitoring with threshold-based alarms
• Convenient web-based dashboard that displays application service levels, enabling at-a-glance identification of problem areas
• Comprehensive service model that maps infrastructure and application components to a business service
• Early warning alerts to advise support teams of performance degradation
• Drill-down analysis into poorly performing services to isolate faults to specific components
• Intuitive authoring environment to create test scripts without programming, by recording a user's browser activity
• High-fidelity browser playback of scripted transactions
• Integration with OPNET's free ACE™ Capture Agents to automatically capture and archive packet traces of problematic transactions for subsequent analysis in ACE™

ABOVE:The Service Model allows quick drill-down to isolate faults. A "red light" can propagate up the hierarchy to affect the status of one or more services. RIGHT:TestCreator's intuitive record-and-playback features allow you to automatically reproduce an end-user's browser activity without having to write any code.