Challenges of Troubleshooting Citrix Application Performance
Citrix offers significant benefits to IT organizations but alters the performance troubleshooting process due to its unique architecture.
- Citrix acts as a proxy for back-end applications, relaying information between the user and the back-end tiers that process user transactions
- It is difficult to relate user traffic on the front-end to proxied sessions on the back-end
- The lack of an end-to-end view of user transactions makes it difficult to identify and troubleshoot end-user experience problems
- By default, problems are typically blamed on the Citrix tier or ‘The Network’
CX-Tracer: End-to-End Performance Visibility in
Citrix Environments
CX-Tracer is a breakthrough solution that provides end-to-end visibility of user transactions traversing a Citrix server.
- CX-Tracer leverages AppResponse Xpert’s industry leading analytics to isolate performance problems to application tiers or network infrastructure factors
- Pinpoints the root cause of performance problems for Citrix-hosted applications
- Automatically correlates front-end user sessions to the corresponding back-end application transactions
- This enables end-to-end analysis of individual Citrix user sessions
- CX-Tracer is complementary to and extends your existing investment in Citrix monitoring solutions such as Citrix EdgeSight™

Before deploying CX-Tracer, it is difficult to identify the back-end traffic that corresponds to a specific user
CX-Tracer correlates user traffic and tracks performance of individual user transactions
