![]()
Improving End-to-End Response Time
One of the top concerns in most organizations is the end-user experience and ensuring applications are performing well. Applications are tested in QA, but once they are rolled into production, most network managers have a difficult time measuring SLA compliance and only know there is a performance problem once they receive a call from the end-user that the network is slow. With web-based applications becoming so critical to organizations today, a negative user experience could lead to a major loss in revenue, because your customer left your website and went to your competitor’s. Improving the end-to-end response time of application performance is a high priority for most IT professionals. Most organizations lack the visibility to answer the following questions:
OPNET’s AppResponse Xpert is an end-user experience monitoring solution. It provides real-time, web-based dashboards that allow you to access performance metrics in order to answer these questions, before the end-user’s experience is affected. It also sends proactive alerts and notifications when pre-determined SLAs are not being met and tells you how often you are complying with your objectives. These dashboard reports and alerts provide the network manager with real-time visibility into end-user response time. OPNET’s AppResponse Xpert also has the ability to capture a packet trace and seamlessly integrate with AppTransaction Xpert to perform detailed, root-cause analysis and prediction. So, not only do you know what is going on with the network in real-time, but in a matter of minutes, you can troubleshoot to determine the cause of the problem, receive recommendations for how to resolve the issue, as well as perform “what if” analysis to determine how the fix will affect your SLAs. OPNET solutions provide the visibility into network and application performance in real-time so that critical applications are always meeting service level objectives, while ensuring a positive end-user experience. |
|