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Read what OPNET customers are saying about:
OPNET Panorama™
"Panorama helps us immediately identify performance slowdowns and resolve any application-related performance problems before our members are even aware of them."
CIO
AAA (Missouri)
"Panorama has proven successful where traditional tools and approaches have fallen short. We previously spent an average of 2000 hours yearly on application performance issues and resolved only about 65% of the cases. With Panorama, we now resolve more than 95% of the reported cases and have been able to significantly reduce the mean time spent on each case."
Web Systems Engineer
National Instruments
"Panorama has proven itself to be a valuable tool for J2EE application performance troubleshooting at BAE Systems. We previously used several software packages to identify patterns and problem areas, which can now be performed with OPNET's integrated solution, Panorama. The level of detail shown by Panorama has given us valuable insight into our J2EE and .NET applications, which enabled us to resolve significant performance bottlenecks."
Principal Systems Engineer
BAE Systems
“Panorama gives us a comprehensive application performance toolkit – with all the usual features such as the tracing and memory analysis, as well as unique features such as metrics correlation, that we can leverage to solve different kinds of problems. Panorama allows us to attack the problem from multiple perspectives: in the code, the database, and the overall application system.”
Manager, Data Center Infrastructure
Prometric
“We reduced outages by 80% within 30 days of using OPNET.”
VP of IT,
Major Broadcasting Company
“We saw a 20% reduction in recurring issues!”
Director of Operations
Fortune 50 Manufacturing Company
“We avoided a 7 million-dollar mistake!”
Fortune 500 Pharmaceutical Company
(on their planned investment in a faulty vendor application)
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“Using Panorama has led to better communication among the different IT groups and even with the outsourcer.”
Application Manager
Fortune 500 Company
"It took us 4 months to get to where you are in 3 days!“
IT Manager
Major Airline
(during OPNET proof of concept)
“We used to spend the majority of the analysis phase determining ownership and isolating the problem to a specific area. With OPNET, we reduced the turnaround time by 50% while reducing head-count utilization by 25%.”
Application Manager
Fortune 50 Manufacturing Company
“OPNET has enabled us to increase the number of users supported by the application by 30%!”
Application Team Lead
US Govt. Agency
“With the faster response times achieved with OPNET we can execute more trades, and generate more revenue.”
IT Manager,
Major Investment Bank
“One of the top concerns with the growing customer base and expanding infrastructure is the problem resolution process and customer experience. Once applications & infrastructure upgrades are rolled into production, most network engineers & support teams do not have the adequate tools to monitor the current environment and identify any impending problems. They get on with resolving the issues after they happen (or) when a problem ticket has been created. With web-based applications becoming so critical to organizations today, a negative customer experience could lead to a loss in revenue. We have implemented a performance monitoring tool called OPNET Panorama [with the assistance of hosting services provider that we outsource datacenter to], as recommended by Vignette. Our testing and early results show that this technology significantly improves the end-to-end response time for problem resolution, and helps the support teams proactively monitor the environment.”
Major Financial Services Firm
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ACE™ Analyst
“ACE Analyst paid for itself in the very first project.”
Senior Programmer Analyst
AEGON
“I was immediately converted to an ACE Analyst believer. In under 40 minutes, I had figured out how to use the product, identified the issue with our graphic cards, corrected the problem, and generated a professional-quality report to provide to management.”
Network Analyst
Salt River Project
“ACE Analyst has identified bottlenecks attributed to application packet sizing and capacity thresholds with server processors as well as conflicting applications. These accurate diagnostics were instrumental in preventing costly network upgrades and extensive server replacements. In
each of these instances, prior to OPNET, the initial indicators pointed to the network as the root cause while all of the metrics and measurements of the network indicated sufficient available bandwidth.”
Vice President
Business Technology Planning
TD Banknorth Group, Inc.
"Our support and performance teams regularly use ACE Analyst for production troubleshooting and application analysis prior to deployment. Last year, we analyzed 100% of our business critical applications before they were deployed to our network. Our success using ACE to troubleshoot production applications has motivated an initiative to deploy OPNET's free and secure ACE Capture Agents to all workstations and servers throughout the enterprise."
OPNET Support Team
Fortune 500 Financial Company
"OPNET's software enables us to avoid unnecessary costs and improve application performance."
District Manager
Business Solutions
AT&T
“If you consider the time that we’re saving end-users, the amount of CPU utilization we cut, and the speed with which we got the problem solved, you can see how a solution like ACE Analyst can pay for itself pretty quickly."
Communications Network Specialist
Operations Systems Center
US Coast Guard
“OPNET solutions provide exceptional added value to the services that our company provides, and has received positive feedback from our customers. We plan to continue using OPNET solutions to maintain superior service quality.”
Division Director,
IT and Network Solution Division
Daimei Telecom Engineering Corp.
“In our experience ACE Analyst is an efficient diagnostic tool that helps to understand application behaviour, application flows between tiers, protocol congestion, and origins and components of delay. Thanks to ACE Analyst, performance problems can be quickly diagnosed, and automated ACE reports enable immediate and efficient corrective actions.”
Senior Telecom System Engineer
Networking Department
Atos Worldline |
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“Instead of trying to resolve a problem by blind searching, our approach is more professional with OPNET’s solutions. We now investigate the problem end to end, which helps us take care of the equipment affecting applications response time.”
Network Manager
CHAMP Cargosystems
Cargolux
“Schering is today able to identify weak spots much faster. While this used to take anything in the region of 2-3 hours, the modern process takes no more than a few minutes."
Head of Department at Schering's Network Center
Schering AG
“Networked applications are crucial to our core business. We find ACE Analysts’s capabilities to be very important for maintaining smooth operations of our mission-critical applications. Before tools like ACE Analyst came along, it was extremely difficult to find these many performance problems. Now we can isolate the root causes almost immediately after hearing complaints, or in many cases, before the problems even occur. “
Network Project Manager
TNT Express
“I bought this tool out of self-defense, because when applications don't function the way the user expects, the problem is always ‘the network is dragging!’”
Director of Enterprise Networks and Integration Services
Ahold USA
“ACE Analyst is easy enough to use that even a novice can leverage it to identify problems that would ordinarily require considerable expertise to uncover. Because of ACE Analyst, every member of my team can make valuable contributions with half the effort.”
Network Capacity Planner
Intercontinental Hotels Group
“Our predicted response time through OPNET was within two percent of the actual response time.”
Network Capacity Planner
InterContinental Hotels Group
“Prior to our work with OPNET, IT engineers spent a significant amount of time analyzing trace data and performance metrics, frequently arriving at different and conflicting conclusions on the cause of performance problems... We want to spend less time firefighting and spend more time focusing on SunTrust’s strategic business goals. OPNET is a key enabler in this transformation."
Manager, Network Planning and Engineering
SunTrust Banks, Inc.
"With Wireshark we couldn’t do anything. ACE Analyst gives us real actionable information that is easy to understand and communicate.”
Network Manager, Large Global Hotel Franchise
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ACE Live™
“As the global network manager, I didn't want to spend my time analyzing network traffic; ACE Live does the work for us and puts our team at ease so we can focus on planning strategic IT projects that impact our business.”
Global Network Manager
Coty, Inc.
“I was skeptical at first, but I have to say that the [ACE Live] box definitely 'does what it says on the tin'. Its ability to quickly drill down to the cause of performance issues, its amazing ease of use, and the clarity of its presentation of so many useful metrics, have made it our primary tool for application performance management.”
UK Network Manager
IT Centre UK
ALSTOM
"When we started using the [ACE Live] appliances to monitor our network's health it was like adding a next-generation power tool to our tool chest. Their unprecedented flexibility gives us the ability to analyze the network deeply, easily, and in real time.”
IT Manager of Network Service Operations
Jarden Consumer solution
"The [ACE Live] solution has given us a scientific approach to managing the site, making the hard data we need easily available for analysis and thus enabling us to forecast, act, and react much more appropriately. And now, when my boss comes down and asks me 'what's up with the network', I can give him a complete answer—in terms of the impact on our business—in ten minutes or less.”
Senior Network Engineer
Hotwire.com
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"[ACE Live] saves us more time than any other management tool we use. It's like having another person on staff.”
Senior Network and Systems Analyst
Colgate University
"The Indiana Office of Technology in conjunction with the Indiana Department of Revenue chose OPNET’s ACE Analyst, NetMapper, and ACE Live products to primarily make existing staff more productive. The number of agencies and their diverse applications require tools that permit rapid identification of the problem. Laser-like sifting through the volume of data collapses identification and restoration cycle time, improving agency productivity and constituent satisfaction. The OPNET tools drive this objective. As the Department of Revenue rewrites the main tax processing application using Java we will be using these tools and possibly Panorama to move from “network performance issues after deployment” to “predictive performance analysis in development and test”. The objective is to prevent problems. The best features of the OPNET tools are they are rapidly deployable, non-intrusive to the network or servers, and don’t require complicated configurations. As an example, we deployed the ACE LIVE appliance out of the box on a Proof of Concept, defined one business application group and identified within the hour a major performance problem we had been hunting for months with other tools. As you may guess, we bought the ACE LIVE appliance."
Deputy Director, Indiana Department of Revenue
State of Indiana
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