Booz-Allen & Hamilton Managing SLA Compliance With IT Guru
Booz-Allen & Hamilton is a global consulting firm with offices on six continents. Through its renowned Worldwide Technology and Worldwide Commercial divisions, the firm offers "best practice" management solutions for technology strategy, systems, and operations. Booz-Allen uses OPNET software at the core of its program for ensuring that a client's network capacity meets its service level agreements (SLAs) for maximum availability and minimum response times.
"We're using an OPNET-based methodology to help leading providers of broadband services model distributed network services and simulate the performance of those services within specific SLAs. By implementing the methodology with our help, our service-provider clients find that they can quickly determine the conditions when SLA violations, and even network failures, are most likely to occur. This predictive empowerment that they gain from OPNET significantly increases their abilities to steer clear of disasters, going forward, and to manage their distributed network services without needless provisioning. Consequently, our approach helps them increase their customers' satisfaction, save money, and plan intelligently for the future."
James Marden, Jr., Network Consultant
Booz-Allen & Hamilton