Fujitsu Optimises Application
Performance, Router Configurations, and Security Policies
with OPNET IT Guru
Background:
Fujitsu Services is one of the leading IT services companies
in Europe, Middle East and Africa with over 30 years of experience in
designing, building, and operating IT systems for customers in the financial
services, telecom, retail, utilities and government markets .
Objective:
Fujitsu have a private MPLS network to provide IT managed
services for customers in the commercial and public sectors. As part
of a perpetual service improvement activity, Fujitsu were looking for
ways to reduce the manual work in designing the network reconfiguration
for problem scenarios and to validate their designs for performance
and availability in a broad range of scenarios. Networks were frequently
required to be re-designed after deployment with time spent configuring
and maintaining router and switch devices using a long and tedious process
to minimise errors. Fujitsu wanted to find a better way forward that
enabled them to remove this rework and provide improved service for
their customers.
Solution:
After examining the market place, for tools to automate and
improve these processes, Fujitsu decided to implement OPNET IT Guru
[NetDoctor®] and use its Virtual Network Environment to design and
test various network configurations in the software before the actual
deployment. This allowed potential problems to be predicted and resolved
proactively, which in turn reduced the number of network re-designs
required.
Fujitsu engineers also used OPNET software to regularly identify and
troubleshoot the inevitable problems that occurred in network device
configurations. Thanks to its automated configuration rules-checking
engine, tasks that took days -- or that were completely impractical
to accomplish at first -- could be completed in a matter of hours. The
OPNET solution found problems in router configurations by applying routing,
addressing, and access control policy-related rules. This directly
reduced network downtime and prevented network security from being compromised.
David Carter, Senior Consultant, Fujitsu Network Management team, believes
that OPNET software has allowed Fujitsu to provide better service to
their existing customers, and will help them attract new ones.
“OPNET was selected to add value by allowing Fujitsu to optimise
network performance, including right-sizing links, minimizing mistakes
in router configurations and even pointing out inefficient configurations.
We have already experienced the benefit of using OPNET software through
the reduced number of customer trouble tickets. ”
David Carter
Senior Consultant
Network Management
Fujitsu Services is one of the leading IT services companies
in Europe, Middle East and Africa. It has an annual turnover of £1.99
billion, (€2.86 billion) employs 15,200 people and operates in over 20
countries. It designs, builds and operates IT systems and services for customers
in the financial services, telecom, retail, utilities and government markets. Its
core strength is the delivery of IT infrastructure management and outsourcing
across desktop, networking and data centre environments, together with a full
range of related services, from infrastructure consulting through integration
and deployment.