Managed Services
Network Engineering, Operations, and Planning

OPNET Technologies, Inc. (OPNET) offers a suite of managed services that enable customers to outsource their specialized network engineering, operations, and planning requirements on a fixed-fee subscription basis. Managed services are ideal for customers who need OPNET solutions and subject matter expertise, but prefer an OPNET-owned and operated service delivery model in accordance with a well defined service level agreement.

OPNET supplies all required software licenses including updates, server hardware, and professional services staff to provide a complete managed solution that can be customized to suit any unique customer needs. OPNET supplements its managed services with on-site professional services for in-depth network troubleshooting and analysis, which can be provided on a part or full-time basis.

Network Documentation, Diagramming and Inventory Reporting
OPNET offers a Network Documentation, Diagramming and Inventory Reporting managed service to generate content-rich network diagrams incorporating physical layouts and detailed configuration information using OPNET NetMapper software. OPNET provides an updated network diagram and inventory report that eliminates the need for manual data entry and enables detailed logical views of the network such as Layer 2-3, VLANs, VPNs, OSPF and BGP. Diagrams are created in Microsoft Visio® format and published to a report server for easy access. The managed service includes software licenses and updates, server hardware, implementation and configuration, remote solution management, and reports published on a weekly basis. This managed service is also offered in combination with the Network Auditing, Policy Compliance and Change Detection service.

Network Auditing, Policy Compliance and Change Detection
OPNET offers a Network Auditing, Policy Compliance and Change Detection managed service to analyze an up-to-date model of the production network and diagnose device configuration errors, policy violations, inefficiencies, and security gaps using OPNET Sentinel software. OPNET performs automatic network configuration audits using a library of over 750 rules that encompass industry standards for various routing and security related guidelines, and policies such as FISMA, Sarbanes-Oxley, HIPAA, PCI, NIST, Cisco, NSA, and many others. OPNET also detects and validates configuration changes to ensure network integrity and security. The managed service includes software licenses and updates, server hardware, implementation and configuration, remote solution management, and reports published to a report server on a weekly basis. This managed service is also offered in combination with the Network Documentation, Diagramming and Inventory Reporting service.

Unified Network Performance Visualization and Event Reporting
OPNET offers a Unified Network Performance Visualization and Event Reporting managed service for real-time, graphical visualization of heterogeneous production networks, including devices and their interconnectivity, traffic, events, and status using OPNET nCompass software. OPNET unifies data from a broad range of network devices and popular third party management tools, providing consolidated views and dashboards to accelerate problem resolution and ensure service availability and network performance. OPNET monitors key performance indicators and provides network event reports, device availability and link utilization reports, and traffic trending and capacity analysis reports. The managed service includes software licenses and updates, server hardware, implementation and configuration, remote solution management, and reports published to a report server on a periodic basis. This managed service is also offered in combination with the Network Documentation, Diagramming and Inventory Reporting service and the Network Auditing, Policy Compliance and Change Detection service.

Optional Professional Services
To supplement our managed services, OPNET also provides professional services to troubleshoot and identify the root cause of network performance problems using our advanced analytics-based solutions and best practice methodologies. Network performance troubleshooting and analysis is optionally available on a part or full-time basis, and can be performed onsite or remotely.